Curriculum Vitae Bruno Manuel Cordas

/ Bruno Manuel Sobreira Vitorino Cordas / Online CV / Linkedin / brunomcordas@gmail.com / +351 933628520 / Portugal /

Professional Experience

T-Systems Iberia

• Radio Optimization Engineer (July 2023 - Actual)

  • Deutsche Telekom BM T-CX Team (Best Mobile Customer Experience)
  • Responsible for Network Optimization:
    • On Railway Network
    • For benchmark purpose
    • For customer and VIP customer complaints
  • ORAN Nokia Swap Project
  • Responsible for:
    • Site KPI report checking to guarantee the performance of the network
    • Coordination of Site Acceptance, after stabilization period, with Nokia
    • Ticket creation to request diferet tasks
• Tools used:
  • Nokia NetAct | Huawei OMC | Different Set of tools from DT | GeoRAN | Fimas |

Nokia Networks Portugal

• Network Performance and Optimization Engineer (July 2022 - June 2023)

  • 48h Team for Site validation for MWingz (Joint venture of Orange Belgium and Proximus | MWingz project webpage ) project
  • Responsible for:
    • Daily KPI reporting Site level for Cluster Acceptance
    • Site optimization such as:
      • Parameter checking and correction
      • Tilt's adjusting
      • Neighbor optimization
      • Site health check and alarms troubleshooting
      • Ticket handling
  • Tools used:
    • Nokia NetAct | BMC Remedy | QGIS | Wireshark

• Customer Support Engineer for IP Multimedia Subsystem (IMS) Voice Core (November 2020 - June 2022)

  • Customer Support Enginner for America Latina and Europe major Service Providers
  • Responsible for:
    • Case handling and issue troubleshooting
    • Coordination between L3 support and support from other vendors and the customer
    • 24/7 emergency support
    • Lab testing of solutions to present for the customer
  • Products Supported:
    • Nokia CFX-5000 SIP Session Control
    • Nokia CMS-8200 Cloud IMS Home Subscriber Server Services
    • Nokia Smart Plan Suite (SPS)
    • Netnumber Titan
    • Utimaco Lawful Interception Management System (LIMS)
  • Tools used:
    • Nokia RASClient | Linux Operating System such as RedHat | Salesforce | Putty | Filezilla | Wireshark

• Internship - IP Optical Networks (ION) Support Engineer(June 2019 - October 2020)

  • IP Support Engineer for North America and Canada customers
  • Responsible for:
    • Case Handling and issue troubleshooting
    • Coordination between L3 support and the customer
    • Lab testing of solutions to present for the customer
  • Products Supported:
    • Nokia 7750 SR
    • Nokia 7705 SAR
  • Nokia Certifications:
    • Nokia Scalable IP Networks
    • Nokia Interior Routing Protocols
  • Tools Used:
    • BMC Remedy | Salesforce | Jira

Randstad Portugal

• Network Engineer for Global IT Support (November 2018 - May 2019)

  • Network Support Enginner for Regional Support Team Europe
  • Responsible for:
    • Supporting Europe Randstad Offices after the service migration for FMO
    • Ticket handling
    • Troubleshoot of Cisco Meraki
    • Coordination between Randstad offices and the ISP resposibles for the service in the offices
  • Tools used:
    • ServiceNow | Cisco Meraki Cloud Dashboard

Nokia Networks Portugal

• Network Planning and Optimization Engineer (July 2017 - October 2018)

  • NPO Engineer for the following projects
  • T-Mobile - Deutsche Telekom Germany
    • Responsible for:
      • KPI Reporting for Site performance analysis after integration
      • Identification of the worst sites as well the worst objects that impact the cluster in order to be optimized and maintain the QoS
      • Consistency checks of NOKIA 2G, 3G and LTE parameters, neighbour check and alarm monitoring
      • Ticket handling and troubleshooting
  • Jawwal Palestine
    • Responsible for:
      • Site/Cluster performance analysis through drive test reports
  • TT-Netværket Denmark
    • Responsible for:
      • 2G, 3G and LTE Site Acquisition and Planning of outdoor and indoor sites and define its parameters
      • Neighbours planning and optimization
      • Data build
      • KPI reporting of IoT at site and cell level after their integration on the Network
      • Troubleshoot of inconsistencies in the Network
  • Tools used:
    • Nokia NetAct | Atoll Radio Planning Software | Nokia BTS Manager | BMC Remedy | TEMS Discovery - Mobile Network Performance Testing

GMS-Store Premium Apple Reseller

Apple Sales Specialist (January 2017 - June 2017)

• Responsible for:
  • Sale of all Apple products and services
  • Customer service and support
  • Configuration and troubleshooot of iOS and macOS

Academic Course

Instituto Politécnico de Castelo Branco - Escola Superior de Tecnologia

Electronics and Telecommunications Engineering

Level 4 Technical Specialization Course in Electronics and Electrical Installations

VSB - Technical University of Ostrava - Faculty of Electrical Engineering and Computer Science

Erasmus Program

IT Skills

Programming

• C++
• Java
• html
• Matlab

Operating Systems

• Windows
• Linux Distro - Ubuntu
• macOS
• iOS
• Android

Software + Web Platforms

• Microsoft Office (Online and Offline) + Microsoft Teams
• LibreOffice
• Microsoft Sharepoint
• Snagit
• Notepad++
• VPN software:
  • Cisco AnyConnect
  • FortiClient

Hardware

• Desktop Hardware
• Arduino Hardware

About Me

Language Proficiency

• Portuguese - Native
• English - B2
• Spanish - A1

Driving Licence

• B2

Sports

• Cycling
• Running
  • Strava profile

Hobies

• Motorsport Enthusiast
• Karting
• Sim Racing
  • Instagram Profile
• Comic Books
• Videos Games
• Movies